bdg

bdg App support

Contact
+91 9419607328

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account. This streamlined process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first check your internet connection for a strong signal and wait for it to establish properly. If you still don't receive the OTP, click on "send OTP" again and wait for the specified time. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active number associated with it. If the number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app. This should resolve any compatibility problems and allow you to play smoothly.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other apps. However, bonus earnings cannot be withdrawn, only the money earned from gaming activities. This means users can withdraw their legitimate gaming winnings but not any additional bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing delays may occur, requiring a wait of up to 24 hours. This delay is an isolated issue, but it can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from playing games with the bonus amount are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, contact the care centre for assistance.

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